Communication Systems
Business Communication Solutions That are Simple and Scalable
Our Communication Systems Services
How does your small business communicate? Whether it’s inbound calls between employees or outbound contact with customers, seamless communication is critical for the health of any company. A poor infrastructure impacts the user experience and reduces revenues by creating poor customer interactions. Partnering with the right service provider is critical for implementing communication solutions that adequately serve customers and workers. As a leading provider of business phone services, ITIC Solutions offers communication systems that enhance communication across your entire enterprise. We act as your partner and help with:
Vendor Partnership
With various communication channels and multiple vendors offering their services, it’s difficult to determine which one is right for your business. ITIC Solutions has over 10 years of experience working with providers and can deliver a business communication solution that suits our clients’ needs.
Vendor Management
Our contributions continue after implementing your communication systems. We’re committed to providing the highest levels of customer service and handling all vendor management elements for our clients. Working with ITIC Solutions means you always receive what you’re paying for from service providers.
Implement Business Communication Solutions That Suit Your Needs
Tired of paying for communication systems that you don’t use? Contact ITIC Solutions and our team will design an infrastructure that specifically fits your company.
Our Unified Communications as a Service (UCaaS) Solutions
For years landline phone calls and mail delivery services were the primary sources of business communication systems. However, recent developments in technology have changed the ways employees communicate with each other and with customers. Purchasing multiple different cloud-based applications is difficult to manage and leads to increased costs. The ITIC Solutions team offers UCaaS solutions that simplify business communication and provide your workers access to various communication channels, including:
- Voice calls
- Instant message
- Video conferencing
- Faxing
We work with our clients to make sure they receive the UCaaS solutions that fit their budget.
Comprehensive Contact Center as a Service (CCaaS) Provider
Properly managing a call center is critical for keeping customers happy. Recent innovations in contact center software have allowed companies to reach out to unhappy consumers through various channels, including:
- VoIP calls
- Live chats
ITIC Solutions offers CCaaS solutions that streamline all communication systems under one provider. Our team works with clients to find a cost-effective solution that’s scalable for your growing business.
Business Communication Solutions With ITIC Solutions
Partnering with the right provider is critical for maintaining communication systems across your company. ITIC Solutions works hard to bridge the gap between an in-house IT team and an outsourced service provider. We take pride in offering customized solutions that address the individual needs of each client. From managed IT and network infrastructure to cloud solutions, we make sure your company is prepared for future growth. Contact us today to learn more about our communication systems.
